MIMARU
Service 02

Building enterprise SaaS for your business

We design and build internal systems and customer portals: ticketing systems, self-service accounts, record-keeping applications. Cloud or self-hosted — the code and the data stay yours.

Who we work with and what we solve

Who it’s for
Companies that have outgrown off-the-shelf products
Company groups with non-standard processes
Businesses serving clients and partners online
What it solves
Processes live in email and spreadsheets
The off-the-shelf product does not fit your processes and licensing is expensive
Data is scattered across services that do not talk to each other
You need full control over your data and infrastructure

What’s included

01
Product audit

Scenarios for each role, the boundaries of the MVP, success metrics — all before development starts.

02
Prototype and data model

A clickable interface prototype and a data architecture to test decisions against.

03
Development

Two-week iterations with a demo, automated tests, code review and documentation.

04
Integrations

ERP, 1C, payment services, telephony and external APIs.

05
Infrastructure

CI/CD, monitoring, backups, environments — inside your own perimeter or in the cloud.

06
Ongoing development

Backlog, usage analytics, regular releases after launch.

Process

Timelines are a guide for a mid-sized company — we fix exact dates after the audit.

01
Prototype and spec

Scenarios, a clickable prototype, a release plan.

2–3 weeks
02
MVP

The first working release, for a limited group of users.

2–3 months
03
Growth

Features in backlog priority order, releases every two weeks.

3 months+
04
Support

SLA, monitoring, updates and user support.

ongoing

Stack and tools

TypeScriptNext.jsPostgreSQLNode.jsDockerRedisKubernetes

Questions

Cloud or self-hosted?

We do both. For sensitive data we deploy the system inside your own perimeter — including closed networks with no internet access.

Who owns the code?

You do: the repository, the documentation and the infrastructure are handed over in full, with no lock-in to us.

How long does it take to launch an MVP?

Usually 2–3 months from kick-off to the first release with real users. After that the system grows iteration by iteration.

Can you hand the system over to our team?

Yes. Documentation, onboarding for your developers and a period of working side by side — that is the standard path, not the exception.

Contact

Tell us about your project

We will work through your process, propose an architecture and estimate the first stage. We reply within one business day.